Liveaboard Diving Booking Terms & Conditions
All bookings through the FindaLiveaboard.com website are received are on these terms. Please ensure you read them carefully.
Insurance is not included. Please ensure you have the correct insurance to cover your diver certification level, plus trip cancellation insurance and general holiday insurance. If you are unsure of where to obtain the correct diving insurance please contact info[at]findaliveaboard.com prior to making your booking.
Please ensure you have a copy of your most recent certification card and dive log for the tour leader's attention. Failure to show your certification may result in not being able to dive on the trip. If diving you MUST hold a diver level certification.
National Park Fees, Port Fees and Visa Fees are not included and must be paid strictly by cash directly to the liveaboard tour leader on arrival. These fees may change at any time at the discretion of the relevant authorities please make sure you are aware of the relevant fees prior to making your booking. See individual boat prices for details.
Some liveaboards may have a local fuel surcharge. Please check for individual requirements prior to booking as these can change on a daily basis.
Once on board you will be required to sign a liability waiver release before departure. If taking courses onboard a medical questionnaire is also standard, please bring any medical conditions to the attention of the tour leader and produce a doctor's medical clearance for diving upon arrival.
No refund or compensation is due payable by FindaLiveaboard.com for any unused training or trip. Clients who do not complete the training or trip for whatsoever reason, cannot be refunded for a portion of the total cost.
www.FindaLiveaboard.com and its subsidiaries, and the liveaboard dive operators reserve the right to rearrange the order of any itinerary, to cancel or substitute elements of any plan without notice when local conditions force such changes. Each liveaboard is operated on minimum number of booking per boat. In the event that the minimum number of bookings is not attained, you may be rebooked or transferred to the associate liveaboard of the same standard.
www.FindaLiveaboard.com and its subsidiaries, hereinafter called 'FindaLiveaboard' acts only as agent for the person or companies providing accommodation, transport, liveaboard trips or day trips etc. hereafter called 'Service Providers' and FindaLiveaboard issues all booking documentation on the Service Providers' terms and conditions.
The tour member acknowledges that neither FindaLiveaboard, nor its subsidiaries, affiliated companies, staff or agents shall be responsible or become liable in contract or tort for any injury, damage, loss, delay to person or property, additional expenses or inconvenience caused directly or indirectly by any Service Provider or by "force major" or other events beyond FindaLiveaboard's control, including, but not limited to war, civil disturbance, pilferage, delays, severe weather, Acts of God, Acts of Government, accidents to or failure of machinery, equipment, vehicles or industrial disputes. FindaLiveaboard is held accountable solely to the laws of Malaysia. Any contractual laws from countries other than Thailand remain the responsibility of the agent or the client to manage.
FindaLiveaboard shall not be liable for, or responsible to, any tour member in the event of dissatisfaction based on personal opinion regarding the standard of service or accommodation provided by any Service Provider nor be liable or responsible for any disappointment, distress, lack of enjoyment arising from any act or omission whatsoever. FindaLiveaboard will only acknowledge liability in the case of proven justified complaints relating to specific and tangible inadequacies of facilities, accommodation or services provided. In the event of such a complaint the customer is requested to immediately contact FindaLiveaboard or the Service Provider, hotel etc., for remedial action to resolve any problem or irregularity at that time. Only if such a complaint has been lodged will FindaLiveaboard consider to fully investigate and act on any complaint.
The website content is subject to change without notice before the tour begins or during any tour. FindaLiveaboard endeavor's to ensure that all information on the website is accurate, but can accept no responsibility for inaccuracy, or truth of statements made. Illustrations are intended to set the mood for each tour destination and may not present actual views as seen on a specific tour. All fares and prices quoted in www.FindaLiveaboard.com are correct at the time of publishing. Such fares, prices and international rates of exchange are subject to change, which in turn may affect tour prices quoted. Regardless of a deposit or full payment having been made, any increase in the tour price must also be paid by the tour member. If such increase is unacceptable, the tour member retains the right to cancel his/her booking. However, attention is drawn to the possibility that some cancellation charges may be imposed covering FindaLiveaboard cancellation cost.